FAQs
Questions, answered.
Everything you might want to know about insurance, fees and appointments, in one place.
Insurance & fees
-
Yes. We accept TRICARE and most major insurance plans.
-
Yes, we accept TRICARE. Coverage and patient costs may vary depending on your TRICARE plan, deductible and copayment.
-
Please get in touch with us to discuss self-pay fees and available payment options.
-
A referral is required for TRICARE. Some insurance plans also require a referral or prior authorisation. Please check with your insurance company before scheduling, and contact us if you are unsure.
Please note: Insurance benefits and out-of-pocket costs vary by plan. Patients are responsible for confirming their coverage and any applicable fees with their insurance company.
Your appointments
-
You do not need to prepare anything for this first appointment.
We’ll discuss the difficulties you’ve been experiencing and what you’d like help with.
Appointments are an hour long.
-
Yes. Your information is treated as confidential and handled in line with UK GDPR requirements.
There are limited exceptions, such as serious concerns about someone’s safety, safeguarding responsibilities, or legal requirements.
-
We believe that in-person appointments are often the most beneficial. However, we understand that online appointments may sometimes be necessary and can be arranged when appropriate.
-
We’ll agree on a schedule that suits your needs and circumstances. Appointments may be weekly, fortnightly, or less frequent, and we can review or change the arrangement as your needs alter.
Still unsure?
Still have a question? Just ask.
If you have any further questions, please do not hesitate to contact us, and we will do our best to answer any concerns or questions you may have.